Etisalat launches managed LAN service

Etisalat, one of the largest telecom operators and ICT provider in the Middle East, today launched the Managed LAN Switch service to provide end-to-end and proactive managed services solution to businesses in the UAE. Etisalat, one of the largest telecom operators and ICT provider in the Middle East, today launched the Managed LAN Switch service to provide end-to-end and proactive managed services solution to businesses in the UAE. The new service aims to ensure the high performance of client networks while keeping businesses focused on their core activities. Etisalat’s Managed LAN Switch service will include the supply, installation and configuration of LAN Switches - from multi-vendors; testing and commissioning; proactive 24x7 monitoring and remote management, as well as on-site support and maintenance of hardware in the event of faults on customer premises. The proactive monitoring and management will be delivered through a comprehensive solution managed at Etisalat’s Customer Network Operations Center (CNOC). Managed LAN Switch service serves as a single source for clients to access Etisalat’s expertise, technology and infrastructure. Customers can access Etisalat’s advanced information and communication technology (ICT) capabilities and benefit from a seamlessly managed data platform for future business growth and productivity through unified communications and security services. Abdulla Hashim, Senior Vice President of ICT at Etisalat, said: “The new service addresses the growing importance of LAN reliability in customers’ businesses. In addition to reducing the risks, complications and costs associated with the management and maintenance of LAN switches, Etisalat’s Managed LAN Switch service will enable customers to innovate more rapidly, compete more effectively and maximize the value of their network investment. The launch of the service has expanded Managed Services portfolio to include Managed WAN, Managed Secure Connect (a Unified Threat Management solution), Managed Web and email security, Managed Voice/PBX and Managed Remote Access. This has helped address all ICT solution requirements of our business customers.” Etisalat also provides a service dashboard through a dedicated and secured online web portal, allowing customers to access and view their status report on device availability, CPU utilization, bandwidth utilization, traffic utilization, ports availability, and much more.