GCC’s largest municipal digitalisation project announced by Sharjah Municipality

Sharjah Municipality, SM, has reinforced its position, spearheading the most digitally advanced municipal services in the Gulf region, by announcing its decision to deploy SAP’s advanced business solutions across all services, and by forming a partnership for the implementation of these solutions.

Through the announcement that was made at the GITEX Technology Week 2017 in Dubai, the Middle East will witness one of the most ambitious municipal digitalisation projects to date. All of Sharjah’s municipal services, including internal government services and those that are public-serving, will migrate to digital platforms. SM formalised its decision to select SAP as its technology provider, following a lengthy deliberation process, which ended in recognition of the company’s globally renowned expertise in software solutions.

SM has also formed a partnership with Evoteq, through its digital technology arm, EvoGulf, to seamlessly implement the digital solutions provided by SAP. EvoGulf is the digital implementation division of Evoteq, a premier technology solutions provider. Evoteq has quickly established itself as a significant player within the GCC’s technology solutions arena, proving itself capable of developing and implementing highly innovative and sophisticated software-based solutions, through EvoGulf, for issues affecting modern society.

Thabit Salem Al Shamsi, Director-General of SM, Tayfun Topkoç, Managing Director of SAP UAE and Oman, and Khaled Al Huraimel, CEO of EvoTeq, were present during the momentous announcement.

This digitalisation project provides yet more evidence of how Sharjah is forging ahead in pursuit of its own digital destiny. It is an innovation-led approach, which will see all municipal services digitalised. As a result, all government systems running SAP and all public-facing services will be accessible and operable on an interactive basis via a smartphone, tablet, laptop, etc. in ways which truly facilitate everyday life for Sharjah’s citizens.

The agreement will see the digitalising of all SM’s public services on the Hybris Commerce Platform, in addition to ensuring the data backup of all business divisions including finance, human resources, procurement and contracts to cloud storage systems. This will also integrate all existing e-services and other remaining services such as public health, transportation, tenancy contracts and municipal inspections.

All business partners contractors, companies, citizens and government entities will be integrated and connected to this platform, making Sharjah Municipality a single trusted centre for all services across the emirate.