DFM’s new smart phone application unlocks market opportunities

Investors’ connection with Dubai Financial Market (DFM) trading activity and services has been made easier with DFM’s new smart services application, which provides investors with a comprehensive one-stop shop for market services.

The new app has been launched in line with DFM’s ‘Smart Borse’ strategy that has delivered numerous smart and innovative services to market participants, including investors, brokerage firms and issuers.

The app enables investors to track their investments; access their cash dividends statements and IPOs subscription, and participate in smart voting during annual meetings, as well as easily connect with DFM customer service.

DFM’s applications have strengthened its leading position in regional exchanges, providing smart services through various innovative channels.

"Since it was inaugurated in 2000, DFM has always been devoted to providing market participants with smart and innovative solutions. Our Smart Borse strategy is inspired by the vision of HH Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai, which focusses on providing the highest quality of service to our clients. This strategy enhances DFM’s position as the leading regional exchange in relation to development and innovation," Essa Kazim, Chairman of DFM, said.

Maryam Fikri, Chief Operating Officer (COO) and Head of Clearing, Settlement and Depository Division of DFM, remarked, "DFM is constantly updating its electronic investor services, adding new features and employing new technologies, as part of our commitment to provide our gigantic investor base with the most advanced services. Since it was first launched in 2015, investors have been increasingly appreciating the effective role of the app, which is available for both iOS and Android devices, enhancing their communication experience with DFM."

DFM has implemented a widespread campaign to connect with investors through SMSs, email, and the DFM website, as well as the media, to educate them on the new features and encourage more investors to use its smart services. Currently, more than 80,000 DFM investors are able to access the mobile application, with UAE-based users at the forefront, followed by users in the United States, Canada, Saudi Arabia, Kuwait and Jordan.