Motorola Solutions Inc. reports it has acquired a privately held Alabama company that provides next-generation public safety 911 call-taking software.
Terms of the transaction for the purchase of Emergency CallWorks were not disclosed, but Motorola said it is now a wholly-owned subsidiary.
Motorola said Emergency CallWorks has pioneered the consolidation of next-generation 911 call-taking into a single software solution that can be deployed as an on-site implementation or a remote-hosted solution.
"Smart public safety starts with accurately routing and addressing emergency calls from the community," said Bob Schassler, executive vice president, Solutions and Services, Motorola Solutions. "Emergency CallWorks' solution provides an advanced, next-generation version of 911 that will be capable of moving beyond voice-only calls by processing multimedia information into the call flow.
"Its browser-based work station architecture eliminates proprietary 911 switching hardware, simplifies operations and provides cost-effective system implementation, allowing for remote monitoring, service and support ... ."
Motorola said its acquisition of the Alabama company is part of its strategy to advance mission-critical communications. Together, it said, "unmatched incident-to-resolution capabilities for 911 operators and emergency responders" will be made available.