Arab Today, arab today dewa launches ashir service to cater for its disabled customers
Last Updated : GMT 05:18:36
Arab Today, arab today
Arab Today, arab today

DEWA launches 'Ashir' service to cater for its disabled customers

Arab Today, arab today

Arab Today, arab today DEWA launches 'Ashir' service to cater for its disabled customers

Dubai Electricity and Water Authority (DEWA)
Dubai - WAM

Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), today launched the Ash’ir (Arabic for to signal) service to support speech- and hearing-impaired customers. The service was announced at DEWA’s headquarters in the presence of Executive Vice-Presidents, Vice-Presidents, and DEWA employees.
The new service adheres to the directives of Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, to transform Dubai and the UAE into a hub for humanitarian work and to promote community service to add to the welfare of citizens and residents.
The service also complements ‘My community... a city for everyone’ initiative launched by H. H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of the Dubai Executive Council, which aims to make the whole of Dubai a disabled-friendly city by 2020 by supporting and enhancing the Emirate’s current efforts to enable people with disabilities.
Ash’ir supports DEWA’s strategy to establish the foundations of corporate social responsibility (CSR) as well as community and development initiatives and projects that serve all segments of society, including people with disabilities. Ash’ir is the first government service in the UAE to cater for the speech- and hearing-impaired.
"Launching this service supports the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, to upgrade governmental services into new horizons of excellence and creativity, and to develop and launch new smart services that facilitate and expedite procedures, save customers’ time and effort, and bring happiness to all customer categories. In line with its corporate social responsibility and our keenness to reach all segments of society, DEWA is very keen to support people with special needs. We do our best to reach them through the most convenient ways for them as they are an integral part of the sustainable development of Dubai," said Al Tayer Ash’ir is a live video chat service using sign language that enables people with disabilities to communicate directly with DEWA’s call centre staff. This pioneering service is available on DEWA’s smart app on iOS and Android, which offers over 150 services and features round the clock.
DEWA, in collaboration with the Community Development Authority (CDA) in Dubai, recently graduated the first group of its customer service staff on using sign language to prepare them for the Ash’ir service to help the deaf and the mute. Another group is currently undergoing training on live video chatting using sign language.

 

arabstoday
arabstoday

Name *

E-mail *

Comment Title*

Comment *

: Characters Left

Mandatory *

Terms of use

Publishing Terms: Not to offend the author, or to persons or sanctities or attacking religions or divine self. And stay away from sectarian and racial incitement and insults.

I agree with the Terms of Use

Security Code*

Arab Today, arab today dewa launches ashir service to cater for its disabled customers Arab Today, arab today dewa launches ashir service to cater for its disabled customers

 



Name *

E-mail *

Comment Title*

Comment *

: Characters Left

Mandatory *

Terms of use

Publishing Terms: Not to offend the author, or to persons or sanctities or attacking religions or divine self. And stay away from sectarian and racial incitement and insults.

I agree with the Terms of Use

Security Code*

Arab Today, arab today dewa launches ashir service to cater for its disabled customers Arab Today, arab today dewa launches ashir service to cater for its disabled customers

 



Arab Today, arab today
Arab Today, arab today Youssra depended on colored foam

GMT 16:53 2017 Tuesday ,05 September

Youssra depended on colored foam
Arab Today, arab today A no-frills business success

GMT 07:00 2017 Wednesday ,20 September

A no-frills business success
Arab Today, arab today Etiquette expert underlines importance of gifts

GMT 17:52 2017 Sunday ,03 September

Etiquette expert underlines importance of gifts
Arab Today, arab today Israel sees benefits in independent Kurdistan

GMT 07:58 2017 Wednesday ,20 September

Israel sees benefits in independent Kurdistan
Arab Today, arab today Saudi Arabia to unblock internet calling apps

GMT 11:31 2017 Wednesday ,20 September

Saudi Arabia to unblock internet calling apps
Arab Today, arab today
Arab Today, arab today
Arab Today, arab today Ministry seeks to improve education

GMT 14:49 2017 Sunday ,17 September

Ministry seeks to improve education
Arab Today, arab today New Zealand opposition looks

GMT 10:35 2017 Thursday ,14 September

New Zealand opposition looks
Arab Today, arab today Puerto Rico, Virgin Islands brace

GMT 12:01 2017 Wednesday ,20 September

Puerto Rico, Virgin Islands brace
Arab Today, arab today The history of solar eclipses

GMT 05:16 2017 Sunday ,20 August

The history of solar eclipses
Arab Today, arab today Intel chips loaded in Waymo

GMT 14:43 2017 Wednesday ,20 September

Intel chips loaded in Waymo
Arab Today, arab today Five trends at the Frankfurt auto show

GMT 12:04 2017 Monday ,18 September

Five trends at the Frankfurt auto show
Arab Today, arab today Horia Farghaly happy for success of “Case G”

GMT 12:14 2017 Monday ,18 September

Horia Farghaly happy for success of “Case G”
Arab Today, arab today France hopeful of persuading Trump

GMT 06:21 2017 Wednesday ,20 September

France hopeful of persuading Trump

GMT 06:31 2017 Saturday ,16 September

Eman Al Assy receives three offers

GMT 05:05 2017 Tuesday ,12 September

Pregnant woman's suicide roils China

GMT 16:53 2017 Saturday ,02 September

Mai importance of gifts during Eid Al-Adha

GMT 19:18 2017 Monday ,18 September

5,000 'Dieselgate' deaths in Europe per year

GMT 10:46 2017 Saturday ,05 August

Nanis reveals simple ideas for home renovation

GMT 04:26 2017 Wednesday ,20 September

Opioid overdose deaths take 2.5 months

GMT 11:40 2017 Monday ,18 September

Russia and Iraq restore air travel

GMT 17:12 2017 Monday ,07 August

Al-Shawaifi reveals secrets of total solar eclipse

GMT 12:56 2017 Friday ,15 September

Apple's grand plan in Ireland held up by a forest

GMT 11:37 2017 Saturday ,12 August

Fashion designer reveals her new collection
Arab Today, arab today
Arab Today, arab today
 
 Arab Today Facebook,arab today facebook  Arab Today Twitter,arab today twitter Arab Today Rss,arab today rss  Arab Today Youtube,arab today youtube  Arab Today Youtube,arab today youtube
arabstoday arabstoday arabstoday arabstoday
arabstoday arabstoday arabstoday
arabstoday
بناية النخيل - رأس النبع _ خلف السفارة الفرنسية _بيروت - لبنان
arabstoday, Arabstoday, Arabstoday