Arab Today, arab today dewa launches ashir service to cater for its disabled customers
Last Updated : GMT 18:01:58
Arab Today, arab today
Arab Today, arab today

DEWA launches 'Ashir' service to cater for its disabled customers

Arab Today, arab today

Arab Today, arab today DEWA launches 'Ashir' service to cater for its disabled customers

Dubai Electricity and Water Authority (DEWA)
Dubai - WAM

Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), today launched the Ash’ir (Arabic for to signal) service to support speech- and hearing-impaired customers. The service was announced at DEWA’s headquarters in the presence of Executive Vice-Presidents, Vice-Presidents, and DEWA employees.
The new service adheres to the directives of Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, to transform Dubai and the UAE into a hub for humanitarian work and to promote community service to add to the welfare of citizens and residents.
The service also complements ‘My community... a city for everyone’ initiative launched by H. H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of the Dubai Executive Council, which aims to make the whole of Dubai a disabled-friendly city by 2020 by supporting and enhancing the Emirate’s current efforts to enable people with disabilities.
Ash’ir supports DEWA’s strategy to establish the foundations of corporate social responsibility (CSR) as well as community and development initiatives and projects that serve all segments of society, including people with disabilities. Ash’ir is the first government service in the UAE to cater for the speech- and hearing-impaired.
"Launching this service supports the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, to upgrade governmental services into new horizons of excellence and creativity, and to develop and launch new smart services that facilitate and expedite procedures, save customers’ time and effort, and bring happiness to all customer categories. In line with its corporate social responsibility and our keenness to reach all segments of society, DEWA is very keen to support people with special needs. We do our best to reach them through the most convenient ways for them as they are an integral part of the sustainable development of Dubai," said Al Tayer Ash’ir is a live video chat service using sign language that enables people with disabilities to communicate directly with DEWA’s call centre staff. This pioneering service is available on DEWA’s smart app on iOS and Android, which offers over 150 services and features round the clock.
DEWA, in collaboration with the Community Development Authority (CDA) in Dubai, recently graduated the first group of its customer service staff on using sign language to prepare them for the Ash’ir service to help the deaf and the mute. Another group is currently undergoing training on live video chatting using sign language.

 

Name *

E-mail *

Comment Title*

Comment *

: Characters Left

Mandatory *

Terms of use

Publishing Terms: Not to offend the author, or to persons or sanctities or attacking religions or divine self. And stay away from sectarian and racial incitement and insults.

I agree with the Terms of Use

Security Code*

Arab Today, arab today dewa launches ashir service to cater for its disabled customers Arab Today, arab today dewa launches ashir service to cater for its disabled customers

 



Arab Today, arab today
Arab Today, arab today Nohan Seyam designs beautiful accessories

GMT 20:02 2017 Tuesday ,21 February

Nohan Seyam designs beautiful accessories
Arab Today, arab today Tourism shows signs of recovery

GMT 09:59 2017 Monday ,20 February

Tourism shows signs of recovery
Arab Today, arab today Sarah Belamesh designs antiques of "ceramic"

GMT 19:45 2017 Monday ,20 February

Sarah Belamesh designs antiques of "ceramic"
Arab Today, arab today Top Yemen commander killed

GMT 09:55 2017 Wednesday ,22 February

Top Yemen commander killed
Arab Today, arab today Media host Mona Iraqi stresses her show's success

GMT 15:32 2017 Wednesday ,22 February

Media host Mona Iraqi stresses her show's success

GMT 10:49 2017 Wednesday ,22 February

Airbus says profits hit by military plane woes

GMT 06:43 2017 Wednesday ,22 February

LuLu festival offers a taste of Egypt

GMT 06:11 2017 Wednesday ,22 February

Russia’s Rosneft, Libya’s NOC sign oil offtake deal

GMT 05:49 2017 Wednesday ,22 February

‘PSA to honor Opel job guarantees’

GMT 05:41 2017 Wednesday ,22 February

BHP to Trump: Protectionism will hurt growth

GMT 20:42 2017 Tuesday ,21 February

Amazon plans 5,000 new jobs in UK
View News in Arabic - Business: أخبار الشركات
Arab Today, arab today
Arab Today, arab today
Arab Today, arab today To hold social dialogue over secondary school

GMT 07:43 2017 Wednesday ,22 February

To hold social dialogue over secondary school
Arab Today, arab today 63-Year-Old Woman Delivers Baby

GMT 12:35 2017 Tuesday ,21 February

63-Year-Old Woman Delivers Baby
Arab Today, arab today Milan laughs while Rome cries

GMT 10:28 2017 Wednesday ,22 February

Milan laughs while Rome cries
Arab Today, arab today Pluto's unruly moons

GMT 06:31 2015 Thursday ,04 June

Pluto's unruly moons
Arab Today, arab today Nissan enhances sales in most markets

GMT 14:08 2017 Monday ,20 February

Nissan enhances sales in most markets
Arab Today, arab today Competes Sweden and Germans by S90

GMT 22:36 2017 Thursday ,16 February

Competes Sweden and Germans by S90
Arab Today, arab today Janat pleased for issuing 'Good Morning'

GMT 06:41 2017 Monday ,20 February

Janat pleased for issuing 'Good Morning'
Arab Today, arab today Small ponds have outsized impact

GMT 15:53 2017 Tuesday ,21 February

Small ponds have outsized impact

GMT 06:34 2017 Sunday ,19 February

Ahmed Fahmy stresses he did not ignore singing

GMT 06:50 2017 Wednesday ,15 February

Tragic fluctuations of Bakhtiari's life revealed

GMT 12:22 2017 Monday ,20 February

Kanye West puts hijab-wearing model

GMT 14:06 2017 Friday ,17 February

London to tax old cars

GMT 23:29 2017 Thursday ,16 February

Home built on sand castles-style costs $8m

GMT 05:15 2017 Tuesday ,21 February

Omega 3 can reduce asthma cases

GMT 19:16 2017 Friday ,17 February

Aziz House ready to host the tourists

GMT 13:12 2015 Saturday ,09 May

Sheikh Sultan opens Sharjah Centre

GMT 12:39 2017 Monday ,20 February

newest smartphone another winner for Huawei

GMT 16:08 2017 Wednesday ,15 February

Shawsh reveals her collection "Jewelry of dreams"
Arab Today, arab today
Arab Today, arab today
 
 Arab Today Facebook,arab today facebook  Arab Today Twitter,arab today twitter Arab Today Rss,arab today rss  Arab Today Youtube,arab today youtube  Arab Today Youtube,arab today youtube
arabstoday arabstoday arabstoday arabstoday
arabstoday arabstoday arabstoday
arabstoday
بناية النخيل - رأس النبع _ خلف السفارة الفرنسية _بيروت - لبنان
arabstoday, Arabstoday, Arabstoday