Arab Today, arab today british energy company compensates customers over misselling
Last Updated : GMT 18:18:50
Arab Today, arab today
Arab Today, arab today

British energy company compensates customers over mis-selling

Arab Today, arab today

Arab Today, arab today British energy company compensates customers over mis-selling

London - XINHUA

A British energy supplier is to stump up 12 million pounds (20 million U.S. dollars) compensation for customers after energy watchdog found it mis-sold energy package to customers. The leading power and gas company, E.ON UK, apologized to its customers on Friday, promising not to repeat their misconducts. The company made this decision after the Office of Gas and Electricity Markets (Ofgem), the regulator of the gas and electricity industries in Britain, found it had broken energy sales rules between June 2012 and December 2013 when a large number of customers were mis-sold to by the company. But no evidence showed the mis-selling was done deliberately. The regulator said investigation found the company failed to properly train and monitor its own staff and a third party it employed, leading to incorrect information being provided to customers on the face-to-face sales and telesales. "We are really sorry and want to make it absolutely clear that we're putting this right," said Tony Cocker, chief executive of E.ON UK. The company said about 333,000 vulnerable customers, including pensioners, disabled and low income families, will individually receive a payment of around 35 pounds, making a total of 12 million pounds. About 465,000 customers will receive a letter to identify whether they were mis-sold to, and they will receive payment if they are confirmed victims of mis-selling. Customers with concerns can also contact the company through a dedicated hotline, the company said. In 2012, the company was fined 1.7 million pounds by Ofgem after it overcharged about 100,000 customers on their energy bills.

Name *

E-mail *

Comment Title*

Comment *

: Characters Left

Mandatory *

Terms of use

Publishing Terms: Not to offend the author, or to persons or sanctities or attacking religions or divine self. And stay away from sectarian and racial incitement and insults.

I agree with the Terms of Use

Security Code*

Arab Today, arab today british energy company compensates customers over misselling Arab Today, arab today british energy company compensates customers over misselling

 



Arab Today, arab today
Arab Today, arab today Mohamed Bahari prepares new collection for spring 2017

GMT 06:15 2017 Monday ,27 February

Mohamed Bahari prepares new collection for spring 2017
Arab Today, arab today As Olympics loom,China plunges into biz

GMT 10:08 2017 Tuesday ,28 February

As Olympics loom,China plunges into biz
Arab Today, arab today Sheds light on major steps in 12-year career

GMT 06:07 2017 Monday ,27 February

Sheds light on major steps in 12-year career
Arab Today, arab today UN envoy sets out framework

GMT 07:25 2017 Monday ,27 February

UN envoy sets out framework
Arab Today, arab today Kalam Nawaem made a difference in social issues

GMT 06:43 2017 Tuesday ,28 February

Kalam Nawaem made a difference in social issues
View News in Arabic - Business: أخبار الشركات
Arab Today, arab today
Arab Today, arab today
Arab Today, arab today Parliament considers solutions to overpopulation

GMT 20:27 2017 Monday ,27 February

Parliament considers solutions to overpopulation
Arab Today, arab today Humans spark most US wildfires

GMT 14:58 2017 Tuesday ,28 February

Humans spark most US wildfires
Arab Today, arab today Pluto's unruly moons

GMT 06:31 2015 Thursday ,04 June

Pluto's unruly moons
Arab Today, arab today Final Phantom VII signals end of an era

GMT 14:31 2017 Tuesday ,28 February

Final Phantom VII signals end of an era
Arab Today, arab today 'Constructive' Vauxhall talk with union

GMT 08:54 2017 Saturday ,25 February

'Constructive' Vauxhall talk with union
Arab Today, arab today Aspires present the story of Egypt’s first president

GMT 06:18 2017 Sunday ,26 February

Aspires present the story of Egypt’s first president
Arab Today, arab today Penguins in the age of dinos

GMT 11:44 2017 Saturday ,25 February

Penguins in the age of dinos

GMT 06:42 2017 Saturday ,25 February

Reasons for the delay 'On the Stairs of Servants'

GMT 05:14 2017 Thursday ,23 February

UK appoints 1st Scotland Yard chief in 188 years

GMT 18:23 2017 Friday ,24 February

Fadi explains secrets of  Nancy Ajram's newlook

GMT 12:16 2017 Thursday ,23 February

Ex-yoga missionary unleashes rage

GMT 19:45 2017 Monday ,20 February

Sarah Belamesh designs antiques of "ceramic"

GMT 10:51 2017 Saturday ,25 February

Pigs with edited genes show resistance

GMT 18:28 2017 Saturday ,25 February

Tourist guide explains types of tourism

GMT 13:12 2015 Saturday ,09 May

Sheikh Sultan opens Sharjah Centre

GMT 06:28 2017 Tuesday ,28 February

Dumbphones survive rise of the smartphone

GMT 22:42 2017 Thursday ,23 February

Nasima Gamei revives heritage in jewelries
Arab Today, arab today
Arab Today, arab today
 
 Arab Today Facebook,arab today facebook  Arab Today Twitter,arab today twitter Arab Today Rss,arab today rss  Arab Today Youtube,arab today youtube  Arab Today Youtube,arab today youtube
arabstoday arabstoday arabstoday arabstoday
arabstoday arabstoday arabstoday
arabstoday
بناية النخيل - رأس النبع _ خلف السفارة الفرنسية _بيروت - لبنان
arabstoday, Arabstoday, Arabstoday