The Roads and Transport Authority, RTA, has announced that new services had been added to the Salik smart app, offering more benefits and features at a time where the number of app users has reached 451,880.
"Introducing new services to the Salik smart app is intended to save customers time and effort by enabling them to use their smart gadgets in communicating with the Call Centre of Salik via the app, minimising the need to visit customer service centres," said Maitha bin Udai, CEO of RTA's Traffic and Roads Agency. "The new services added include search, submit and follow-up of objections to Salik offences, registration of Salik card, update of personal details for a new or current mobile phone number, annual trips list, and the recharging of Salik accounts."
"Recording 451,880 users indicates that we are heading in the right direction and edging closer to satisfying the needs of our clients through this app as it provides them with services matching their expectations. The initial bundle of Salik services includes inquiring about account balance, and displaying trips made through Salik toll gates for a specific period per vehicle. It also includes inquiring about offences or vehicles by using the tag number or number plate, listing all vehicles entered in the user's account, opening a new e-Account, topping up the account using e-Pay, recharging an account of a friend, and adding a new vehicle to a registered account," explained bin Udai.