Arab Today, arab today emirates id amends one of its corporate values
Last Updated : GMT 10:41:31
Arab Today, arab today
Arab Today, arab today

Emirates ID amends one of its corporate values

Arab Today, arab today

Arab Today, arab today Emirates ID amends one of its corporate values

Abu Dhabi : Emirates Courtesy : Mangalore Information
Abu Dhabi - WAM

The Emirates Identity Authority has announced that it amended one of the corporate values enlisted in its strategic plan 2014-2016 from ‘focus on the customers’ to ‘making the customers happy.’ It also fixed a daily indicator to measure the happiness of its customers and their satisfaction about its performance and services.
The Emirates ID said its adoption of this corporate value as part of its strategic plan comes within the framework of complying with the directives of Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, with respect to the launch of the happiness index. The Authority said it was committed to supporting all initiatives aimed at transitioning to smart government.
The Emirates ID said it had begun to develop the mechanisms for measuring the happiness of its customers on a daily basis in terms of an integrated online system that allows them to evaluate the services and performance. This will help the process of constantly improving the level of services offered to the customers, as their feedback gets instantly transmitted to the leadership in real time.
The decision to amend the principle was taken at the 29th Higher Management Committee meeting of 2014 held a day before yesterday under the chairmanship of Dr. Ali Mohamed Al Khouri, Director General of the Emirates ID, at the Al Barsha Customer Services Centre of the Authority in Dubai.
The Emirates ID pointed out that the measurement of happiness would also include the employees, as their happiness and satisfaction is an essential pre-condition for offering pleasing services to the customers. The meeting, which was attended by top officials from various sectors of the Authority, took appropriate decisions on issues listed on the agenda.
The Strategy of the Emirates ID for 2014-2016 comprised six corporate values – Making customers happy, teamwork, confidence, integrity and accountability, Proactive approach and creativity and adherence to quality.

 

arabstoday
arabstoday

Name *

E-mail *

Comment Title*

Comment *

: Characters Left

Mandatory *

Terms of use

Publishing Terms: Not to offend the author, or to persons or sanctities or attacking religions or divine self. And stay away from sectarian and racial incitement and insults.

I agree with the Terms of Use

Security Code*

Arab Today, arab today emirates id amends one of its corporate values Arab Today, arab today emirates id amends one of its corporate values

 



Arab Today, arab today

Name *

E-mail *

Comment Title*

Comment *

: Characters Left

Mandatory *

Terms of use

Publishing Terms: Not to offend the author, or to persons or sanctities or attacking religions or divine self. And stay away from sectarian and racial incitement and insults.

I agree with the Terms of Use

Security Code*

Arab Today, arab today emirates id amends one of its corporate values Arab Today, arab today emirates id amends one of its corporate values

 



Arab Today, arab today Etiquette expert calls for short visits

GMT 16:21 2017 Monday ,26 June

Etiquette expert calls for short visits
Arab Today, arab today France defies terrorism through tourism

GMT 15:18 2017 Saturday ,20 May

France defies terrorism through tourism
Arab Today, arab today Mai Al-Jeddawi presents décor ideas for Ramadan
Arab Today, arab today
Arab Today, arab today
Arab Today, arab today
Arab Today, arab today
 
 Arab Today Facebook,arab today facebook  Arab Today Twitter,arab today twitter Arab Today Rss,arab today rss  Arab Today Youtube,arab today youtube  Arab Today Youtube,arab today youtube
arabstoday arabstoday arabstoday arabstoday
arabstoday arabstoday arabstoday
arabstoday
بناية النخيل - رأس النبع _ خلف السفارة الفرنسية _بيروت - لبنان
arabstoday, Arabstoday, Arabstoday