Arab Today, arab today asian banker names adcb as best retail bank in uae for 2014
Last Updated : GMT 01:36:29
Arab Today, arab today
Arab Today, arab today

Asian Banker names ADCB as best retail bank in UAE for 2014

Arab Today, arab today

Arab Today, arab today Asian Banker names ADCB as best retail bank in UAE for 2014

Abu Dhabi - WAM

Abu Dhabi Commercial Bank (ADCB) has been named the "Best Retail Bank in theUAE" for the sixth year by The Asian Banker.The bank received the award at The Asian Banker's International Excellence in Retail Financial Services 2014 Awards ceremony, held in conjunction with the region'smost prestigious retail banking event, the Excellence in Retail Financial ServicesConvention, at the Shangri-La Hotel, Sydney, Australia.On the occasion, Arup Mukhopadhyay, Executive Vice President and Head ofConsumer Banking at ADCB, said, "We are honoured to receive this award for thesixth year. This prestigious award emphasises ADCB's success in raising the benchmark for retail banking in the region and acknowledges the array ofinitiatives implemented to enhance customer experience and shareholder value. Welook forward to building on this success in 2014 and beyond." ADCB's core strategyof "Customer Centricity" has remained unchanged over the years and has helpedbuild a sustainable and profitable business. ADCB embraced new customer orientedbusiness measures like Net Promoter Score (NPS) and Customer Life Time Value(CLV) in 2013. The central philosophy was based on listening to what customers aresaying about their experiences with ADCB, and then act accordingly on thisinformation, to drive meaningful improvements in business performance. Theperformance was also characterised by advancement in digital technology andgrowing significance of alternate channels - 90% of ADCB's retail financial transactions were conducted by customers through electronic channels.In 2013, ADCB adopted a new brand identity (Money Can't Buy Ambition) tocelebrate the idea that the aspirations and actions of ambitious people makes greatthings happen and that money is just a facilitator. The new positioning is warmer,friendlier and in line with ADCB's strategy to differentiate itself on the basis ofcustomer experience. ADCB also identified "operational excellence" as an importantcatalyst to deliver the customer centric experience, and established a new shared services company "ITMAM". Bank-wide operational support activities wereconsolidated to improve responsiveness and agility, to deliver an improved anddifferentiated customer experience.

Name *

E-mail *

Comment Title*

Comment *

: Characters Left

Mandatory *

Terms of use

Publishing Terms: Not to offend the author, or to persons or sanctities or attacking religions or divine self. And stay away from sectarian and racial incitement and insults.

I agree with the Terms of Use

Security Code*

Arab Today, arab today asian banker names adcb as best retail bank in uae for 2014 Arab Today, arab today asian banker names adcb as best retail bank in uae for 2014

 



Arab Today, arab today
Arab Today, arab today US, Britain ban laptops on flights

GMT 07:36 2017 Wednesday ,22 March

US, Britain ban laptops on flights
Arab Today, arab today Sheds light on major steps in 12-year career

GMT 06:07 2017 Monday ,27 February

Sheds light on major steps in 12-year career
Arab Today, arab today Hezbollah commander killed by own men

GMT 07:43 2017 Wednesday ,22 March

Hezbollah commander killed by own men
Arab Today, arab today Tunisian media host praises her new experience

GMT 12:35 2017 Wednesday ,15 March

Tunisian media host praises her new experience
View News in Arabic - Business: مصارف
Arab Today, arab today
Arab Today, arab today
Arab Today, arab today Yemeni official warns education is under threat

GMT 12:03 2017 Tuesday ,14 March

Yemeni official warns education is under threat
Arab Today, arab today 2017 already marked

GMT 15:25 2017 Tuesday ,21 March

2017 already marked
Arab Today, arab today Prepares to give stargazers an eyeful

GMT 13:38 2017 Monday ,06 March

Prepares to give stargazers an eyeful
Arab Today, arab today Renault Trezor wins design award

GMT 11:56 2017 Tuesday ,21 March

Renault Trezor wins design award
Arab Today, arab today Palestinian police wage war

GMT 07:53 2017 Friday ,17 March

Palestinian police wage war
Arab Today, arab today Dalia Mustafa believes in the presence of ghosts

GMT 07:39 2017 Monday ,20 March

Dalia Mustafa believes in the presence of ghosts
Arab Today, arab today Mexico threatens to ditch US corn imports

GMT 10:34 2017 Tuesday ,21 March

Mexico threatens to ditch US corn imports

GMT 19:27 2017 Saturday ,11 March

Boualsof launches "Priestess Kahina" collection

GMT 16:41 2017 Monday ,20 March

Preserving the memory of glaciers

GMT 19:45 2017 Monday ,20 February

Sarah Belamesh designs antiques of "ceramic"

GMT 14:17 2017 Monday ,20 March

Cholesterol-slashing drug not impair brain

GMT 17:08 2017 Saturday ,18 March

Reveals secrets of tourism flights to space

GMT 06:31 2015 Thursday ,04 June

Pluto's unruly moons

GMT 15:42 2017 Saturday ,18 March

HTC U Play now available in KSA

GMT 22:39 2017 Thursday ,09 March

Zuhair Murad presents his new collection "Resorts"
Arab Today, arab today
Arab Today, arab today
 
 Arab Today Facebook,arab today facebook  Arab Today Twitter,arab today twitter Arab Today Rss,arab today rss  Arab Today Youtube,arab today youtube  Arab Today Youtube,arab today youtube
arabstoday arabstoday arabstoday arabstoday
arabstoday arabstoday arabstoday
arabstoday
بناية النخيل - رأس النبع _ خلف السفارة الفرنسية _بيروت - لبنان
arabstoday, Arabstoday, Arabstoday